Privacy Policy

1. Controller and Contact

XO Zanzibar by XO Festival Germany, Breite Straße 94, 47798 Krefeld, Germany. Contact: info@xozanzibar.com

2. Data We Process

We process identification and contact data (e.g., name, email, phone), booking data (travel dates, participants), and communication content.

Payment processing is handled by external providers; we do not store full payment details.

3. Purposes and Legal Bases

Processing is necessary for contract performance (Art. 6(1)(b) GDPR), compliance with legal obligations (Art. 6(1)(c)), and our legitimate interests (Art. 6(1)(f)), such as providing customer support and improving services.

With your consent (Art. 6(1)(a)), we may send newsletters or marketing information.

4. Transfers and Recipients

We share data with service providers (e.g., hosting, email, travel partners in Zanzibar) only as necessary and under data processing agreements.

5. Retention

We retain personal data as long as necessary for the purposes described or as required by law (e.g., tax and commercial law).

6. Your Rights

You have the right to access, rectification, erasure, restriction, portability and to object, as well as the right to withdraw consent at any time.

You can lodge a complaint with a supervisory authority, in particular in the EU member state of your habitual residence or place of work.